Certified Shutter Technician- CST

No matter how lovely the plantation shutters you just picked out, no matter how high the quality, how durable the material, how luxurious, or sturdy or how right it is for you – the shutter technician who designed your shutters and the installer ultimately have the biggest impact on how your shutters fit and look.

Poor design and installation can cause uneven reveals, unsightly gaps, light leakage, twisted or drooping shutter panels. You get the picture and it's not a pretty one. Your new shutters can end up really unattractive or worse, fall off the wall. You can avoid this frustration by using a Certified Shutter Technician (CST) for the design and installation of your shutters.

CST’s are trained in the correct techniques of design and installation. Installers must demonstrate their installation techniques in hands-on testing. When you choose a CST installer, you know your plantation shutters will be installed correctly by a professional, certified installer who will do the job right.

CST installers are committed to excellence in craft and in customer service. They want you to be happy and your windows to be beautiful. And we want it to stay beautiful, too.

How to Choose the Right Shutter Company for Your Project

Once you have decided to contract with someone to do a particular plantation shutter project, how do you go about selecting the right company? Do you make your selection on price, size of company, years in business, or other criteria?

To locate the names of reputable contractors, there are many sources of information. Some of these sources are friends, relatives, architects and design professionals. However, these sources can only give you limited general information. In order to make an educated decision, you need some specific information about any person or firm you are considering hiring.

Contractors listed on PlantationShutters.org are Certified Shutter Technicians and that is a very important difference. Companies must be licensed or registered to do business as mandated in their place of business. They must also be insured as mandated in their State or locations where they do business.

Always verify the contractor is licensed and insured
Quality contracting firms will be only too happy to provide you with copies of their license or business registration and copies of their current certificates of insurance. Not all states and municipalities require licensing however business registration with your state and municipality is generally a minimum requirement.

Written Contracts are a Must
Reputable contractors will encourage the use of a written contract. This contract should clearly explain the scope of the work to be performed. It should also cover such items as windows to have shutters installed, time schedules for the project, and payment procedures. Knowing the total scope of the work enables you to carefully evaluate the different bids you may receive with the proper information and keep them on a level playing field. The contract serves to protect both you and the contractor.

Invest Time in Verifying References
Obtain a list of references from the prospective contractor. This list should include the contact person, address, and telephone number of the previous client. Follow up on this list with a phone call. Remember, the contractor will not give you a bad reference. Therefore, ask references if they know of any other work this contractor has performed. Be sure to ask whether the contractor and employees treated you professionally and with respect. The references you are interested in should be projects similar in size and scope to yours. Also, some of the projects should be at least a few years old. This will help you gauge the performance of the construction and materials used. If possible, try to see the work that was done. Discuss any guarantee or warranty programs the contractor may offer. Ask about the manufacturer's warranty on the products to be used on your project. Remember you are looking for long-term durability and the use of high quality products is as important as the selection and performance of the contractor. Verifying references will provide a return on your project investment.

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